Rose awarded 5 Star Customer Satisfaction

We are delighted to have been awarded the prestigious 5-star customer satisfaction award from the Home Builders Federation.

The annual survey is one of the most comprehensive, large-scale surveys of its type carried out in the UK. Since its launch, well over half a million survey returns have been received making it one of the most comprehensive continuous industry research exercises in the country.

Stewart Baseley – Executive Chairman of the Home Builders Federation (HBF) said: “To achieve a 5-star rating, whereby more than 90% of their customers would recommend them, is a considerable achievement for a builder and one that reflects the successful running of an organisation and hard work of its teams.

The scores reflect the huge industry focus on build quality and customer service over recent years. Whilst volumes have continued to increase the industry has been through a massive recruitment and training drive to ensure it has the capacity to deliver high quality homes of the standard customers quite rightly expect.”

Steven Rose – Managing Director of Rose Builders comments “We are immensely proud to receive this award, which underlines our unwavering commitment to our customers. At Rose, delivering a first-class service and crafting high-quality new homes isn’t just a goal, it’s our passion. We strive to ensure that each homeowner not only finds joy in their new home but also savours the unique experience of living in a Rose home.”